The Best Hosted Solutions for Small Businesses, A Recap
We’ve just finished a series of posts about how small businesses can get the most out of hosted solutions. It all started with Forrester’s survey revealing the most popular hosted solutions for small businesses.
Here’s a brief recap of the key information in one place, as well as links back to the original posts.
Customer Relationship Management: How to Get the Most out of a CRM
Key Benefit: Help sales and support win, keep and grow business by organizing customer information and history.
Most popular providers: Salesforce.com, SugarCRM (we use this), ZohoCRM
Email and Collaboration: How to Get the Most out of a Collaboration System
Key Benefit: Increase productivity with best of class email and calendaring tools, without the huge costs of Microsoft Exchange.
Most popular providers: CommuniGate, Kerio, Zimbra (we use this)
Content Management System: How to Get the Most out of a Content Management System
Key Benefit: Make content updates to your own website without the ongoing need for a developer or designer.
Most popular providers: Drupal, webEdition (we use this), Wordpress
Document Management System: How to Get the Most out of a Document Management System
Key Benefit: Store and find files more easily than on a file server, get to files anywhere, help teams work together on documents, control who sees what, and provide client access to deliverables.
Most popular providers: Alfresco, HighlandShare (we use this), KnowledgeTree
